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Frequently Asked Questions
Questions
 
 
 
 
 
 
 
 
 
How do I report a streetlight out?
Click here  to report streetlights that are out in your neighborhood



Is there a Parking Ban?
Yes, the Town of Millis by-laws mandate that between November 15th and April 15th, a ban on overnight street parking shall be in effect from 9pm-6am. Vehicles may be cited, and if the vehicle interferes with the Department of Public Works’ efforts to clear the street of snow or ice, that vehicle shall be towed; the owner of the vehicle shall be responsible for the cost of the tow, and any reasonable storage charges


What do I do about annoying/harassing phone calls?
Annoying, harassing, hang-up, or obscene telephon e calls are becoming more and more commonplace today even with advanced technology in communications, such as CallerID and dialing *69. Today, we're able to trace a phone call back to the caller by pressing a couple of buttons on your telephone. This is an excellent tool for the homeowner and law enforcement to identify the caller.

These types of calls are evident in bad relationships, the breakup of a relationship,a disgruntled employee, unhappy customer, a neighbor and the like. The caller has a sole purpose to annoy or harass. There is a solution and these types of calls can be stopped.

In Massachusetts, MA General Law c. 269 s. 14A is the chapter and section that one can be charged with for annoying or obscene telephone calls. There are 3 elements to the law that must be met.

The person repeatedly made telephone calls or caused telephone calls to be made (at least 3 calls),to the victim or the victim's family and the person's language was indecent or obscene, or the person's sole purpose was to harass or molest the victim or the victim's family. Penalty: Misdemeanor.

SOME INITIAL STEPS TO TAKE
Before contacting the phone company, to put a trace on your line, you may want to change your telephone number to an unlisted non-published number. If you have to give out your new unlisted number, give it to people you know. This can be an inconvenience but it's one of the first steps to see if the calls continue. If the calls continue and you've only told a few people your new number or you've given it to personnel at your place of employment, you're on the right track on narrowing down who may be responsible.

Some people cannot afford to change their phone number and their only action is to trace the calls.

TRACING PHONE CALLS
Verizon provides the following service that helps put an end to annoying and obscene phone calls bytracing the last incoming call. It provides essential information to authorities if an investigation is required. (There is a fee for tracing phone calls) When you want to trace a phone call;

1. Hang up then lift the receiver and listen for a dial tone.
2. Press *57 or for rotary phone dial 1157.
3. An announcement will tell you the call was traced and give you further instructions.

You will not receive the number from Verizon.
The results of a successful trace will only be provided to the police or other legal authorities.

How do I find out who's making the phone calls?
Millis Police will investigate annoying phone calls within Millis only. If you're getting these phone calls it is requested that you call the Unlawful Call Bureau, UCB, (formerly the Annoyance Call Bureau) and open up a case. The Unlawful Call Bureau will provide you with further instructions. The phone company will not provide the police with any information until you have opened a case with them, unless it is an extreme emergency.

Next, contact the Millis Police and speak to an police officer advising that you would like to file a complaint regarding annoying phone calls. After providing the officer with your information, obtain the POLICE CASE NUMBER. You may need this case number for the phone company.

If you have successfully traced 3 or more phone calls you will be notified. When you're notified by the phone company call the Millis Police and give the officer the case number provided to you by the UCB. An officer will contact the UCB and they will provide the officer with the information on all calls traced. The information provided will be the telephone number, the address where the call was placed from, and the person's name the phone number is listed to. The UCB will send the investigating police officer a report and the list of numbers traced.

The officer will contact you (victim/reporting party) and tell you the date and time of the call, the address where the call originates from and who the phone number belongs to. If, after hearing the person's name and address, further investigation is needed the officer will assist you.

Many times, once a parent or the reporting party hears the name and address, they wish to handle the problem themselves without police involvement. And this may be a better solution depending on the situation. Once you close a case with the UCB and the calls persist, you must call them again to open up another case.

SOME ADDITIONAL NOTES
No conversation is necessary. It does not matter whether the person had a conversation with the victim, only that the person made the telephone calls OR had them made.

It must be proved that the person's only purpose was to annoy, harass or molest, unless the person used obscene language. If a person makes repeated telephone calls in a short period of time, or in the middle of the night, and hangs up when someone answers the phone, it is reasonable to infer that the calls were made for the purpose of harassment.


Where Can I Burnb Yard Debris?
The Millis Fire Department states that burning season is from January 15 through May 1st. A permit may be obtained from the Fire Department. Initial application must be made in person


Where is the nearest hospital?
Milford Whitinsville Hospital is located on Rte 16 in Milford, and the Metro West Medical Center is on Lincoln Street in Framingham, Leonard Morse Campus, is located in Natick. Both are approximately the same distance from Millis.


Where is the Police Department located?
The Police Department is located at 885 Main Street, Rte 109, Millis. We are in the same building as the Fire Department.


Where is the Town Hall?
The Veterans’ Memorial Building (Town Hall) is located directly across Main Street from the Police/Fire Station, at 900 Main Street. This refurbished building is the former Millis High School.


Who Do I Call when the power goes out?
NSTAR has a dedicated customer service hotline for power outages. They can be reached 24 hrs a day at 1-800-592-2000


Town of Millis • 900 Main Street • Millis, MA 02054 • (508) 376-7040
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